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Knowledge base
Participants & Parents
Registration
62
Participant - Refund Policies - Member Federations
Participant - Can't Find My FFA Number
Participant - How To Request A De-Registration From A Club
Participant - How To Locate An FFA Number
Participant - No Products Available
See all 62 articles
The Football Account
25
Participant - Football Account - Overview
Participant - Football Account - Do I Already Have An Account?
Participant - Playing History - Where To Find My History?
Participant - Verification Code - Didn't Receive Your Code?
Participant - Switching Between 'Linked Participants'
See all 25 articles
Videos
2
Participant - How To Register
Participant - Linking Football Accounts
Referees
0
FAQ
7
Participant - What does 2nd lvl approval mean?
Participant - Sports vouchers for All applicable States and Territories
Participant - When is training?
Participant - FAQ - How can I view my playing statistics?
Participant - Registration History
See all 7 articles
MiniRoos
2
Participant - What is MiniRoos Kick-off?
Participant - MiniRoos Kick-Off
Learner Registrations - Coaches & Referees
18
Learner Referee - Capital Football
Learner Coach - Capital Football
Learner Coach - Football NSW
Learner Referee - Football NSW
Learner Referee - Football Victoria
See all 18 articles
Association Admin
Registration
3
Admin - Registration Forms & Regulations
Admin - Quick Guide - Season Set Up
Admin - De-registration Request
Club Administration
Registration Management
22
Admin - Error message ' Registration approval failed for 1 player(s) due to:
Admin - International Transfer Certificate (ITC) Amateur Adults
Admin - How To Approve Offline Registrations
Admin - Lapsed status/Lapsed records
Admin - How to log into Football Australia Education QMS
See all 22 articles
Season Set Up
21
Admin - How to migrate products/teams/reg types over to new season
Admin- Quick Guide Season Set up
Admin - How to create/edit a registration signup form
Admin - Allocating Participants to a team
Admin - What is a Registration Product
See all 21 articles
Forms
1
Admin - Registration Forms & Regulations
Club Administration Access
2
Admin - Adding a NEW administrator to a club
Admin - Registration visibility - Clubs cannot review previous seasons registration details
Reporting
15
Admin - Contents of Reports
Resources: Privacy and Personal Information
Admin - Organisation enterprise reports matrix
Admin - Registration Transaction Report
Admin - All Details Report
See all 15 articles
Teams
3
Admin- Creating Teams For Your Club
Admin - Making Teams Official
Admin- How To Generate ID Cards
Season Management
6
Admin - How To Initiate A De-Registration
Participant / Admin- Cancelling An Inactive (UNPAID) Registration - Club & Player
Participant / Admin - Declining an Inactive (PAID) registration - club & Player
Admin- Players Missing From Sports TG
Admin- Why Am I Receiving An Error Message When Building A Club Product?
See all 6 articles
Payments
8
Admin- How To Setup Online Payments For Registrations
Admin- How To Update My Organisation's (Club/Association/Member Federation) BANK ACCOUNT Details
Admin - How To Get IP Payment Access
Admin- Who Should Have IPSI Access?
Admin- How Can My Club Start Accepting Online Payments - How To Onboard
See all 8 articles
FAQ
4
Admin- OFFLINE - Credit Card Payment Method
Admin - Club Is Not Appearing When Registering
Admin- General Discounts Being Applied To A Registration Product
Admin - Registration payment changes for 2021
General
3
Admin - Allowed attachments when emailing
Admin - How to add a photo to a participants account as an administrator
Professionals - Reacquisition of Amateur Status
Videos
0
Release Notes
Release Notes
3
Release Notes
Known Issues
Release 14 : 16TH FEBRUARY 2021
Support Videos
Club Administrators
10
Club/Assoc - How to approve a de-registration requested by a participant
Club - How to request online payment setup and access
Club - How to update your current season
Club - How to register a new club
Club - How to add new administrators to PlayFootball
See all 10 articles
Participant Support Videos
2
Participant - How to locate an FFA number
Placeholder
New Registration Platform - 2024 Beta Release
Beta Release - Test Play & Learn
7
Beta Release - Unveiling the Future: PlayFootball Registration and Payments Platform Beta Release
2024 Beta Release - Terms and Conditions - Admin
2024 Beta Release - Terms and Conditions - Participant
Beta Release - What is it and Why?
2024 Beta Release - What's Changing Playbook
See all 7 articles
Admin Manage Organisations
21
2024 Beta Release - How to Add WWCC for new admin invites
2024 Beta Release - How to Update Organisation Details - Admin
2024 Beta Release - How to upload a new WWCC - Admin
2024 Beta Release - How to set a Primary Contact for your Organisation - Admin
2024 Beta Release - How to Change an Admin's Role - Admin
See all 20 articles
Admin - Manage Season
17
2024 Beta Release - How to Request a refund on behalf of a participant - Admin
2024 Beta Release -How to Request a De-registration on behalf of a Participant - Regulatory Admin
2024 Beta Release - How to Cite and Approve a Non-Playing Member Registration - Admin
2024 Beta Release - How to Cite and Approve Participant Registrations - Admin
2024 Beta Release - How to approve a De-registration request - Assoc & Member Federation
See all 17 articles
Admin - Season Setup
10
2024 Beta Release - How to Print Team ID Cards
2024 Beta Release - How to filter Registration Products
2024 Beta Release - How to Update Registration Products
2024 Beta Release - How to Archive Registration Types
2024 Beta Release - How to Duplicate a Registration Type
See all 10 articles
Participants - All Flows
29
2024 Beta Release - How to create a PlayFootball Account
2024 Beta Release - How to De-register from a Club
2024 Beta Release - How to Update your Working with Children Check
2024 Beta Release - How to Reset My Password
2024 Beta Release - How to View my Registrations
See all 29 articles
FAQ
7
2024 Beta Release - FAQ - Eligibility Breach Error Message
2024 Beta Release - How to View my Registrations
2024 Beta Release - FAQ - Payment Options Explained
2024 Beta Release - FAQ - Additional Questions
2024 Beta Release - FAQ - Terms and Conditions
See all 7 articles
Beta Release Notes
1
Known Issues