• The release of the new refund delay feature that allows refunds that cannot be netted off for an organisation in a given disbursement period to be delayed and carried forward until a period where there is enough disbursement to net off all outstanding amounts    

  • Even if the disbursement amount is positive for a period, if it is not enough to net off past refunds, it will NOT be disbursed. It will remain delayed and added to the tally amount.

• A new FAQ link is added at the top of the Financial Reporting page for guidance on the disbursement/refund process and statuses

• Two new statuses (“Disbursement Delayed” and “Net‑Off Delayed”) are included in the ledger and can be filtered

• Added a new standard report, FA Finance Disbursement Forecast Report, for FA Admin ONLY to download to help prepare for the next disbursement period

• The Disbursement Report has been enhanced to show all transactions, including disbursed/netted, delayed, failed, and to‑be‑disbursed/netted

  • It is expected for transactions in the report to move between settlement dates depending on when the report is downloaded, as delayed transactions will shift from their originally planned disbursement date to the actual date they were able to be disbursed.

Updated support documentation can be found here